Subscribe to RIM

RIM has subscription options for individuals, teams, and organizations of all sizes. Please review and adjust the options below to customize a RIM subscription that's right for you. Note that the available options on this page will change depending on your selections.

When you complete your order, you will receive a link that you can either use to activate the RIM subscription on your own account, or send to the person who will be using the subscription. If this subscription is being purchased for an organization, this link should be sent to the organization's primary technical contact. If someone else needs to pay for the subscription on your behalf, feel free to send this current page to that person, who can then send the activation link back to you.

Not ready for a subscription yet? Try a RIM pass or buy prepaid hours.

Subscription Plan

Personal (starting at $99 per year or $9.95 per month)

RIM Personal makes it easy to remotely access all of your computers at home and at the office, as well as your family's computers. Note that RIM Personal is not intended for providing remote technical support or training to arbitrary end-users. It only supports unattended sessions on a pre-defined set of computers.

Personal Community Support ($149 per year)

The RIM Personal Community Support subscription is designed for people who occasionally provide or receive remote technical support. It provides 3 hours of RIM connection time per day, in addition to the 30 minutes per day provided by the free tier. Note that hours do not roll over, and this subscription does not include unattended access.

Personal Weekend Support ($99 per year)

The RIM Personal Weekend Support subscription is designed for people who want to provide remote support for family, friends, or community members on the weekend. It provides unlimited RIM connection time for keyword sessions on Saturday and Sunday, in addition to the 30 minutes per day on weekdays provided by the free tier. Note that this subscription does not include unattended access.

Pro (starting at $999 per year or $99 per month)

RIM Pro is designed for individual technology professionals and small teams. With RIM Pro, you can provide remote technical support and training for an unlimited number of target machines.

Enterprise (starting at $5,000 per year, plus a $1,000 one-time setup fee)

RIM Enterprise brings the full power of RIM to medium-sized and large organizations. In addition to the features of RIM Pro, RIM Enterprise offers:

Integration with your organization's single-sign-on (SSO) system, including an on-boarding service provided by SSO experts
Unattended access to Windows servers
Completely silent mode for pre-configured unattended target installers
Target groups to make it easy to manage large numbers of target machines
Access control for each target group

Note: Identity verification may be required for this add-on.

Billing Cycle

Yearly
Monthly

RIM Pro

Controllers

If you want more than one person to be able to initiate remote sessions through your RIM subscription, you can add up to 2 additional controllers for $500 per year (or $50 per month) each.

1 controller ($499 per year, or $49 per month)
2 controllers ($999 per year, or $99 per month)
3 controllers ($1499 per year, or $149 per month)

Channels

The number of channels determines how many remote sessions can be active at the same time under this RIM subscription. The number of channels may not exceed the number of controllers.

1 channel ($500 per year, or $50 per month)
2 channels ($1000 per year, or $100 per month)
3 channels ($1500 per year, or $150 per month)

Enterprise Add-on

For an additional $1,000 per year, the RIM Pro Enterprise Add-on brings the power of RIM Enterprise to individual technology professionals and small teams. This add-on includes the following features:

Unattended access to Windows servers
Completely silent mode for pre-configured unattended target installers
Target groups to make it easy to manage large numbers of target machines
Access control for each target group
Optional integration with your organization's single-sign-on (SSO) system (requires an additional $1,000 setup fee)

Note: Identity verification may be required for this add-on.

Enterprise Add-on (add $1,000 per year)

All sales are final. Absolutely no refund for unused service.